Terms and conditions

These standard terms and conditions shall apply to the orders placed in the Internet store ardeline.lv (hereinafter, the INTERNET STORE), between the person (hereinafter, the PURCHASER), who places the order, and SIA ARDE LINE (hereinafter, the SELLER). The existing terms and conditions of the contract are in effect from 5 July 2009.

A distance contract is an agreement between the CONSUMER (Clause 3 Section 1 of the Consumer Rights Protection Law) and the trader (Clause 5 Section 1 of the Consumer Rights Protection Law) or the service provider (Clause 4 Section 1 of the Consumer Rights Protection Law), on the basis of the offer of the trader or the service provider via addressed or non-disclosed recipients’ printed material, standard letter, directory, advertisement published in the press, attached by the order voucher, telephone, facsimile, Internet, electronic mail, television, radio and other means of sending or broadcasting information.

The distance contract shall be considered as taken effect as soon as the CONSUMER has placed the order via Internet, telephone or other technological means and received the confirmation of the SELLER on the placed order via electronic mail,. The order and the confirmation of the order shall be considered as received, when they are available to the parties, to whom they are addressed.

The SELLER undertakes to fulfil the provisions of the distance contract not later than within the period of 30 days after the receipt of the order from the CONSUMER, unless the contracting parties have agreed upon another term. If the SELLER cannot fulfil the contract, because the good ordered by the CONSUMER is not available, the SELLER shall be obliged to inform the CONSUMER to this effect. In such case the SELLER may offer to the CONSUMER an equivalent good for an equivalent price.

According to the Consumer Rights Protection Law of the Republic of Latvia the CONSUMER may exercise the cancellation rights and withdraw from the distance contract within the period of 14 calendar days and to return the purchased good to the SELLER. 

The CONSUMER may not exercise the cancellation wrights, if the order goods cannot be returned back in terms of their nature (articles of hygiene, shaving accessories, etc.), or they are perishable goods or quickly usable goods.

The CONSUMER shall be liable for preservation of the quality and safety of the good during the term of exercising of cancellation rights.


When returning the acquired good, the PURCHASER has to present the document confirming the purchase. The CONSUMER may return the good corresponding to the distance contract within the period of 14 calendar days. If the CONSUMER wishes to return the good, which does not correspond to the provisions of the distance contract, then, in line with the Republic of Latvia Cabinet of Ministers Regulation No. 631, the CONSUMER has to complete and submit the good to be returned in full assembly.


ARDE LINE may from time to time offer promotional discounts. The promotions are shown in the shopping cart, and if you have a discount code, enter this in the shopping bag.

Discount codes are usually only valid for one purchase and cannot be used again, unless otherwise stated. After the order has been confirmed, ARDE LINE cannot add a promotion to it. For this reason, it is recommended that the customer double-checks that the promotion/discount code is registered on the order before the order is confirmed and paid for.

ARDE LINE may from time to time offer promotional discounts, with or without a promotion code. Promotions with codes are generally valid only once, and once the code is used it will be deactivated and the code will no longer be valid.

When a campaign or promotion is communicated in printed material, or in digital material (e.g in an email newsletter) by ARDE LINE, ARDE LINE states that combination of different promotions is prohibited, which also does not apply to the BASIC collection products. ARDE LINE thereby, in case of misuse of either campaigns or promotions, reserves the right to cancel the customer’s order.

ARDE LINE does not take responsibility for promotion codes or promotions published on external websites.

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